You must get a new Installer for each customer, or you'll end up with all the Assets under a single Customer.Ĭatch-All Customer Method Worst Case - Generic customer installer across all endpoints
You'll need to add that flag if you want to do a silent install when. NET for you, and even though we tell it to NOT reboot sometimes it does anyways. Notice the extra flag -allow-force-reboot.
This will run the Syncro installer silently. Run the following command on all the assets via your RMM's scripting engine:Ĭ:\SyncroInstaller.exe -console -allow-force-reboot.For the purposes of this guide, we'll assume you uploaded the installer to the C: drive, and that it's called SyncroInstaller.exe. Go to your existing RMM, and use remote file transfer to upload the installer to each of that customer's Assets.If desired, select one of the other options instead. By default, Windows (EXE) is selected.This will open the Get RMM Agent Installer - Create an RMM Agent dialog with the Customer Name filled out and the top level Policy Folder selected.In the upper right, click New > RMM Agent Installer to pull up the prompt to select an installer for this customer.Search for a desired customer and click their name to open their profile.You get an installer for each customer and run it on all their computers. This method is the most likely to work with any system.
Simple Method Manual Installers per-customer (for just a couple of clients) These scripts can be found in the App Center.
It's going to save you a lot of trouble if you have your customer database imported before trying to run our script generator because it wants to map the client databases. If you can just find a way to get the customer name, email, or phone down to the endpoint, our script will do the rest. This means you end up with a bulk installer that can easily push to hundreds or thousands of machines. That would be enough to make the installer do a lookup in Syncro and map that silent install to the correct client. We also have a "generic" version of this script that you can run with that gives you a nice PowerShell API to do silent installs quickly where you only have to supply a "customer search query" into the script.įor instance, if your RMM allows you to set a variable at run time, perhaps like Kaseya, you could put our script in, and for each customer when you run it on all their machines you could enter their "customer name" as the variable. It detects the right client/machine and does a silent install. The Datto RMM and Atera RMM scripts utilize automation in those platforms to actually perfectly match the installation to the Client and Device in a totally automated way by just running a single PowerShell on every machine in your fleet. If you are coming from an RMM we've been able to automate, you can just run our tool!
RMM Import Tool Method (we have automated PowerShell scripts)
This guide will show you how to easily migrate existing Assets from another RMM.